Return Policy

Please read our return policy carefully before completing your purchase, as we strive to provide clear guidelines to ensure a smooth shopping experience.

All Sales Are Final

Due to the nature of our products, we operate under a no refunds, no returns policy. Once an order has been placed, it cannot be canceled, returned, or exchanged.

Why Are All Sales Final?

1. Product Integrity: To maintain the highest level of quality and safety, we cannot accept returned or exchanged items.

2. Prescription: Due to product being a prevention items are made to order, making them non-returnable.

Damaged or Defective Items

We take great care to ensure your order arrives in perfect condition. If your item arrives damaged or defective, please follow the steps below:
    
1. Contact Us Within 48 Hours: Email our support team at Info@GetNuwme.com with your order number and photos of the damaged product and packaging.
2. Review Process: Our team will review your claim and respond within 2-3 business days.
3. Resolution: If approved, we may offer a replacement, store credit, or other appropriate resolution at our discretion.

Shipping Issues: We are not responsible for delays, loss, or damage caused by shipping carriers. However, we encourage customers to contact us for guidance on filing claims with the carrier if such issues arise.

Contact Us

If you have any questions or concerns regarding our return policy, please contact us:
    •    Email: Info@GetNuwme.com
    •    Phone: 805-253-2089
  

By completing your purchase, you acknowledge and agree to our return policy. Please ensure you review all product details before making your purchase.

This return policy is prominently displayed to ensure full transparency.